Legal notice

This website is operated by Monkey Eye. Throughout the site, the terms “we”, “us” and “our” refer to Monkey Eye.

Seller Name: Monkey Eye  
Representative: Shubham Sardana  

Registered Address: 
Monkey Eye, Charan Bagh 201,  
Patiala, Punjab – 147001, India  

Phone Number: +91-79865 00897  
Email Address: monkeyeyeindia@gmail.com  

By accessing or purchasing from this website, you agree to be bound by the terms and conditions outlined below.

1. PRICING
All product prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

2. ADDITIONAL CHARGES
Shipping charges may apply depending on the delivery location. The final amount will be displayed at checkout before payment confirmation.

3. PAYMENT TERMS
We offer payment through Cash on Delivery (COD) and online payment methods including UPI, debit/credit cards, net banking, and wallets.

4. ORDER PROCESSING & DELIVERY
Orders are processed within 24–48 hours after confirmation.
Estimated delivery time:
– Metro cities: 3–5 business days
– Other locations: 5–7 business days

Orders are shipped via trusted courier partners.

5. RETURNS & CANCELLATION
Returns are accepted only for defective, damaged, or incorrect products.
Customers must report such issues within 48 hours of delivery.

Cancellation is allowed only before the order is shipped.

6. RETURN PERIOD
Return requests must be raised within 3 days (72 hours) from the date of delivery.

7. REFUND POLICY
Refunds are processed within 5–7 business days after inspection of the returned product.
Refunds are issued to the original payment method.
For COD orders, bank details will be required for processing refunds.

8. LIMITATION OF LIABILITY
Monkey Eye shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products or services.

9. MODIFICATIONS
Monkey Eye reserves the right to update or modify these terms at any time without prior notice.

10. CONTACT
For any questions regarding this legal notice, please contact:
Email: monkeyeyeindia@gmail.com  
Phone: +91-79865 00897